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Shipping & Returns

All cheesecloth orders ship out via UPS or USPS and ship out within 1 - 5 business days. We don't guarantee express shipments and request our customers provide advance notice for any deadlines. For Canada or any international shipments understand you are charged in US dollars and are responsible for any duties associated with crossing the border. Please call us @ 773-710-6600 for any questions about duties. Return policy: All returns must be made within 30 days of purchase, unused and in its original condition in order to be eligible for a merchandise refund only (and shipping costs will not be refunded). Returns are subject to a 20% restocking fee. Any pickup orders that wish to return are responsible to return it the same way it was ordered. All sizes, listing colors, edges, are approximate and can differ among batches and buyer assumes all risk. It's the buyers responsibility to incur any shipping costs associated with any returns unless there is a defect or mistake on our part. All custom orders are non-refundable.
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